Privacy policy

1. 1. Introduction

We respect your privacy. This Policy describes how the Bitality cryptocurrency exchange service (“Service”) collects, uses, and protects data.

By using the Service, you agree to the terms of this Policy. If you do not agree, please discontinue using the Service.

2. 2. Types of Data Processed

Personal Data

Name, phone number, email address, and, if necessary, passport details and photographs (KYC/AML).

Identity Verification Data

If required, documents and photographs may be requested through the SumSub service for KYC/AML verification and risk assessment purposes.

Financial Data

Cryptocurrency wallet information and transaction details (amounts, dates).

Technical Data

IP address, device information, browser data, and cookies.

3. 3. Purposes of Data Processing

Data is used for:

conducting exchange operations;

complying with KYC/AML requirements and preventing fraud;

ensuring security and compliance with applicable laws;

improving the Service and sending notifications (with user consent).

4. 4. Legal Basis for Processing

Data processing is based on:

performance of a service agreement (digital currency exchange services);

compliance with legal obligations;

your consent (for example, for marketing communications);

legitimate interests (ensuring Service security).

5. 5. Disclosure of Information to Third Parties

Data may be shared with:

partners (payment providers, technical support services);

governmental authorities upon official lawful request;

the SumSub service exclusively for identity verification purposes.

Third parties are required to ensure proper data protection in accordance with this Policy and applicable laws.

6. 6. Data Retention and Security

Data is stored for the period necessary to provide services and comply with legal requirements.

The Service may contain links to third-party resources. We are not responsible for their privacy policies and recommend reviewing their terms before use.

7. 7. User Rights

The User may:

request access to their personal data;

modify or delete their data;

refuse certain types of data processing, such as marketing communications.

8. 8. Amendments to the Policy

The Service reserves the right to amend this Privacy Policy without prior notice. The current version is always available on this page.

The User accepts such changes by continuing to use the Service.